Customer Service Information | Ringsport
Customer Service 08 94462025
Shipping & Returns
All orders will be processed and shipped within 24 business hours if product is in stock. Most shipping on smaller items 20Kg or less will be shipped by Australia post E-parcel 4 - 5 day or E parcel express 2nd day delivery service.
Postage cost for these items vary depending on weight, size and distance most small items cost $11- $15. Postage is calculated through the website and will cover 90% of orders if it does not cover the item you will be notified before the order is processed.
We reserve the right to revalue the order postage price calculated by the website.
Some larger items require extra shipping based on size or weight, you will be contacted and advised of the total cost before transaction will be processed. If an item requires extra shipping it will be noted in the items description, Over sized items will only be shipped in Australia.
International order to the specified countries UK, USA, NZ, Singapore are sent at cost and only up to 2kg we reserve the right to revalue the order postage price calculated by the website.
Larger item shipping by Road normally takes 4 to 5 business days or less in Australia. If no one is home during the day, a notice will be left on your door with instructions on how to receive your package.
Cost will be quoted to the purchaser before sale will be processed.
Please call 08 9446 2025 or e-mail our customer service department if you have any shipping questions. firstname.lastname@example.org
Heavy and over sized items Some items require extra shipping based on size or weight, you will be contacted and advised of the total cost before transaction will be processed. If an item requires extra shipping it will be noted in the items description. Over sized items will only be shipped in Australia. For further information please contact us, on 08 94462025.
Your Privacy Protection We value our customers and respect their privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services, contests, and promotions.
We recognize that we must maintain and use customer information responsibly. We do not sell or rent the information you provide to us online to third parties.
What information do we collect? We collect information from you when you register on our site, place an order or subscribe to our emails. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, email address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
What do we use your information for? Any of the information we collect from you may be used in one of the following ways:
•To personalize your experience. Your information helps us to better respond to your individual needs.
•To improve our website. We continually strive to improve our website offerings based on the information and feedback we receive from you.
•To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs
•To process transactions.
•Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
•To administer a contest, promotion, survey or other site feature.
•To send periodic emails. The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
How do we protect your information? We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
Do we disclose any information to outside parties? We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. All users of our site may make any changes to their information at any time by logging into their account and going to the 'Edit Profile' page.
RINGSPORT 5/29 O’Malley street, Osborne Park 6017 email@example.com 08 94462025
Your satisfaction is 100% guaranteed. You may return any item for refund, credit or exchange if it is in "as new resalable" condition, within 30 days. (This policy does not include DVDs, books, gift certificates) Warranty does not cover normal wear and tear that results from the use of the products. Use of products in a manner other than that for which they were manufactured nullifies this warranty.
- International Orders
Ringsport currently only ships internationally to New Zealand, UK, USA and Singapore International orders may subject to customs, duties and taxes which are imposed by your country, these charges if any are the responsbility of the purchaser.
Returns & warranty
If a product develops a problem or is not useable due to a manufacturer's defect, Please call 80 94462025 or send returns to: 5/29 O'Malley street, Osborne Park 6019, Western Australia. Ringsport will repair, refund or exchange the item if the fault is determined to be a manufacturing fault. Use of our products in a manner other than that for which they were manufactured will nullifies this warranty.
Call Center Hours
Our customer service representatives are standing by during the following business hours:
|Monday:||9:00 AM - 5:00 PM WA Time|
|Tuesday:||9:00 AM - 5:00 PM WA Time|
|Wednesday:||9:00 AM - 5:00 PM WA Time|
|Thursday:||9:00 AM - 5:00 PM WA Time|
|Friday:||9:00 AM - 5:00 PM WA Time|
|Saturday:||9:00 AM- 1:00 PM WA Time|
For the very best in boxing, muay thai and mma sports equipment shop at Ringsport